Performance Guarantee
Arena Solution has invested millions of dollars into world-class, state of the art infrastructure so you don’t have to.
As a multi-tenant, on-demand service, Arena PLM brings economies of scale to its customers so they can benefit from a level of network availability and performance that is far greater than any solution they could ever hope to build for themselves using traditional client/server solutions.
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Our promise:
We guarantee an uptime of at least*
Since inception of the service in 2001, Arena PLM has had more than 99.96% uptime providing customers with unparalleled service performance and availability. But we don’t expect you to take our word for it. Every Arena PLM subscription comes with a guaranteed service level agreement (SLA) where customers can expect to receive a minimum planned uptime and availability of 99.5% on its service or they will receive a credit against their subscription.
Arena Solutions is committed to delivering the manufacturing community the best on-demand PLM solutions available today. That means providing customers with the greatest business value, highest network availability, most secure, and most reliable PLM offering. To support this service commitment, Arena provides its customers with real-time access to network availability, uptime, and historical system performance so they can make better informed decisions.
System Status History
