Engineering Change Request

Benefits of Engineering Change Requests in Arena PLM

Arena PLM helps you ensure that valuable feedback never slips through the cracks, but is continually and efficiently leveraged to help design superior products.

Improved Product Quality

With a better way for engineering to file, track and follow up on product related problems, product quality issues are resolved faster.

Regulatory and Quality Standards Compliance

The engineering change request functionality provides the necessary system infrastructure to implement Corrective Action Requests (CAR and SCAR) and Corrective and Preventive Action (CAPA) processes in order to comply with regulations and quality standards.

Closed Loop Tracking

Facilitate closed loop tracking from problem identification to change implementation via integrated request and change management.

Details

• Request tracking: Track unlimited types of change requests (e.g., ECR, CAR, SCAR) with flexible workflows and evaluator groups. Define categories for easy request identification and to support intelligent numbering.
• Evaluation teams: Select appropriate users to evaluate each type of engineering change request and specify the events for which they will receive electronic notification.
• Flexible ad-hoc evaluation: Add evaluators to change requests as issues or needs arise.

• Supplier requests: Enable suppliers to initiate, participate in and track requests.
• Integrated issue management: Create a complete activity audit trail to capture evaluator comments, issues and recommendations within the context of the request.
• Customizable tracking codes: Assign user-defined request, deferral, and resolution codes to properly classify and report on change requests.
• Advanced search: Locate requests by searching across numerous attributes including user-defined classification codes, status, participants, and affected items.
• Closed-loop tracking: Associate one or more requests with any engineering change order to provide complete context for changes that address multiple issues.
• Custom attributes: Configure an unlimited number of custom attributes, make them required or optional entries, and specify default or allowable values to track exactly the information you need on each request.
• File attachments: Attach unlimited files such as design specifications, datasheets, drawings, and procedures to a request to fully define or support issues, recommendations, etc.
• Supplier file visibility: Mark any file as private, hiding it from all suppliers, even if they have access to the BOM.
• Associated items: Associate one or more items with a change request.
• Request and change lifecycle history: Capture the date, status, user, notes, and notified participants every time a request or change order is updated.
• Lifecycle stage inquiry: Visually evaluate the current stage of a request or change through a dynamic display depicting appropriate activities across the entire request lifecycle. View common-sense lifecycle rules to help determine the proper action to perform.
• Unresolved requests: Quickly identify requests that have not been adequately resolved, and view comprehensive details related to associated items and assemblies.
• Optional real-time voice and text chat: Instantly initiate a collaborative voice conference or text session using Skype Software with selected evaluators. For text chat, you can save the transcript as a part of the product record.

• Item Management
• Cost Management
• File Management
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